Privacy Policy

Last Updated: December 2023

Introduction

At Roman Shop, we believe that your privacy should be protected with the same dedication and elegance that we bring to our premium holiday decorations. Just as the ancient Romans valued security and sophistication in their architectural marvels, we are committed to safeguarding your personal information with modern security measures and timeless care.

This Privacy Policy explains how Roman Shop (“we,” “our,” or “us”) collects, uses, shares, and protects your personal data when you visit our website xmasholidaydecor.com or make purchases from our exquisite collection of holiday decorations.

Information We Collect

Personal Information You Provide

• Contact Details: Name, email address, phone number, and shipping address
• Payment Information: Credit card details, PayPal account information, and billing address
• Order Information: Products purchased, order history, and preferences for tree sizes (1-2 1/2′, 3-3 1/2′, up to 10′ and taller)
• Communication Data: Messages sent to our support team and survey responses

Information Collected Automatically

• Technical Data: IP address, browser type, device information, and operating system
• Usage Data: Pages visited, time spent on site, and navigation patterns
• Location Data: General geographic location for currency and shipping calculations

How We Use Your Information

We use your personal information with the precision and care that reflects our commitment to excellence:

• Order Fulfillment: To process and deliver your premium holiday decorations worldwide (excluding Asia and select remote areas)
• Customer Service: To provide elegant support and address your inquiries
• Payment Processing: To securely process transactions through our PCI-compliant systems
• Personalization: To enhance your shopping experience with tailored recommendations
• Marketing Communications: To share information about new collections and seasonal offerings (with your consent)
• Security: To protect against fraud and maintain the integrity of our payment systems

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill your orders and provide requested services
• Legal Obligation: To comply with tax, accounting, and other regulatory requirements
• Legitimate Interests: To improve our services and prevent fraud
• Consent: For marketing communications and certain cookies (where required by law)

Data Sharing and Disclosure

We treat your data with the discretion expected by our discerning clientele:

Service Providers

• Payment Processors: Visa, MasterCard, JCB, and PayPal for secure transaction handling
• Shipping Partners: Logistics companies to deliver your elegant holiday decorations
• Technical Support: IT service providers maintaining our secure infrastructure

Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety, and that of our customers.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

International Data Transfers

As we serve customers globally (excluding Asia and select remote areas), your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws through appropriate safeguards like Standard Contractual Clauses.

Data Storage and Security

We protect your data with the same structural integrity that characterized Roman architecture:

• SSL Encryption: All data transmitted between your browser and our servers is encrypted
• PCI Compliance: We adhere to the highest payment card industry security standards
• Limited Storage: We retain personal data only as long as necessary for business purposes or as required by law
• Secure Infrastructure: Your payment information is never stored on our servers
• Access Controls: Strict internal policies limit access to your personal information

Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data under certain circumstances
• Restriction: Limit how we use your personal data
• Objection: Object to certain processing activities
• Data Portability: Receive your data in a structured, machine-readable format
• Withdraw Consent: Revoke consent for marketing communications at any time

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

Like the intricate details in our holiday decorations, we use cookies and similar technologies to enhance your experience:

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality and secure payment processing
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Targeting Cookies: Used to deliver relevant advertisements (with your consent)

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect your ability to make purchases on our site.

Children’s Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

Contact Information

At Roman Shop, we believe that creating magical holiday moments should be effortless and secure. Thank you for trusting us with your personal information as we help you create elegant seasonal celebrations.